Ombak
Returns
Ombak will replace any product which is defective. This lasts for a period of 6 (six) months, and does not cover any damage by customer negligence. It only covers manufacturers defects. If you have bought online and are not happy with the product, you can cancel your order up to 7 days after purchase. A returns form needs to be submitted and the goods will need to be returned to us in saleable condition within 14 days and in the original packaging - if these criteria are met Ombak will refund in full when the goods are back in our warehouse. The customer is liable for the full costs of return the goods to Ombak. Anything bespoke will be subject to a 30% cancellation fee.
Please see the furnish.co.uk returns policy.