Wholesale Hammocks
Returns
If you are not entirely satisfied with any item you receive, or it has been damaged in transit, please contact Wholesale Hammocks (a "I am Made Ltd" company) first to tell us that you wish to return it. Items must be returned in their original packaging within 14 days of receipt, by recorded and insured delivery. Failure to return an item in pristine condition may prevent us from issuing a full refund. The costs of return postage will be at your expense unless the goods are faulty.
Please include with the returned goods your full contact details, a note stating the reason for return and specify any exchange you wish to make to replace the returned item. All cancellation notices must be in writing to wholesalehammocks@gmail.com The notice will be treated as given on the day it was delivered to the above address (by hand); date of posting (if sent by post); date of email to the above address. We recommend that you return the goods in appropriate packaging, use a ‘signed for’ delivery method and obtain proof of postage. If you need to return an item because it is damaged or defective, you will receive a full refund and you will also be refunded the cost of returning the item. If you are returning the item between 7 and 14 days of purchase you will be refunded the cost of the item only. Delivery charges will be deducted from your refund and you must pay for the item to be sent back to us.
Refunds are normally processed within 30 days of the us receiving the returned item. The funds will be deposited back to your PayPal account.
Please see the furnish.co.uk returns policy.